> For the complete documentation index, see [llms.txt](https://bistroo.gitbook.io/bistroo-litepaper/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bistroo.gitbook.io/bistroo-litepaper/business-model.md). # Business Model ## Revenue Streams The Bistroo products and services generate revenue based on the multiple service- and transaction-based revenue streams. Resulting in average monthly recurring revenues which dictate an average monthly revenue per business user. ## Product With a software-only approach and the protocol infrastructure of Bistroo's solutions it is highly adaptable to market-trends and can continuously be updated and modularly expanded to ensure future market-fit and potentially develop new modules and revenue-streams in the future. ## Operations Bistroo does NOT operate a costly and unsustainable last-mile delivery service, but it does enable restaurants to perform their own delivery if desired. During further development of the network, the team is always looking for potential partners to integrate novel last-mile delivery options such as autonomous delivery, provided they are a sustainable addition to the e-commerce infrastructure. ## Customer Our main customer is the restaurant-owner, we enable them in serving their consumer-base through any relevant online channel. Growth and adoption are currently driven by a direct sales approach but, fundamentally, set up as a scalable network, with (community) partners and digital marketing being future growth drivers (inter)nationally. ## Scalability Bistroo offers a Cloud-based SaaS solution that is easily expanded into new regions, without the need for costly (logistical) operations for that region. This software first approach allows for a low cost and agile expansion model. ## Revenue, Gross Margin & Price Monthly Recurring Revenues based on subscriptions and transactions, combined with a lean overhead structure, allow for improved profitability and superior gross margin compared to traditional competitors. Our subscriptions and commission rates are currently the lowest in our operating region and market. ## Competitive Advantage Traditional competitors, with tremendous operational costs, cannot compete with the price-levels of a SaaS business model, or are not setup as a SaaS-solution. The Self-Onboarding Portal, an industry first, allows for fast growth without the need for local account managers or Direct Sales operations, which further reduces the cost basis for scaling. The ecosystem itself can be modularly expanded with new service-options or software-modules to ensure platform growth without the need of structurally raising prices for existing modules. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://bistroo.gitbook.io/bistroo-litepaper/business-model.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.